FastURL
Frequently Asked Questions
FastURL.com
FastURL/VenerNet Inc. was founded in 1995 and is fast becoming the number one web hosting company in the world, with customers in 178 countries worldwide.
Below you will find a list of frequently asked questions about our comprehensive web hosting services.
Frequently Asked Questions
- Does FastURL offer virtual web hosting?
No we offer only true virtual servers, each account gets its own IP address.
- What kind of servers do you offer? (NT or UNIX)
We use only Unix servers, no NT or Windows servers at all.
- Does FastURL offer dial-up access to the Internet?
No. We suggest using your Internet Service Provider that you used to get here as we do not offer such services.
- Does FastURL support Microsoft Access, ASP and SQL?
No these are NT applications for an NT server. We only offer UNIX servers so we do not support these applications.
- What do I need to be able to use FastURL's services?
All you need is access to the Internet and the desire to build your own web site.
- Does FastURL offer web site design services?
No but you can Email Us for a few recommendations of some excellent web designers.
- Does FastURL offer any database solutions?
We offer MySQL with a PHPmyadmin web based control panel.
- Does FastURL allow cronjobs?
Yes but for performance reasons all cronjobs must first be approved by our technical support (usually within 24 hours).
- Does FastURL support third level domains (somename.myname.com)?
Yes. There is a onetime setup fee of $10 which includes an additional FTP account with its own username and password. Sub domain names in the format of http://www.yourdomain.com/someone/ are completely free.
- Does FastURL accept International orders?
Yes. The best way to approach this is to use a Visa, MasterCard, Discover or American Express credit card.
- How long will it take to set my account up?
If ordering by credit card most orders are usually setup within a few hours from the time the order is received. All server information will be sent to the email address provided in the order unless noted otherwise.
- Which service plans include ecommerce features & capabilities?
Our Bronze, Silver, Gold and Platinum plans all include ecommerce features.
- Does FastURL support MS FrontPage?
Yes we support MS FrontPage extensions.
- Does FastURL offer Telnet services?
We offer SSH which is a secure form of Telnet with our Bronze, Silver, Gold or Platinum servers. If you need this service please tell us this in the comments section of the server order form at the time of ordering and we will set you up with a SSH account.
- How do I know how much data transfer I need?
Generally most small to medium size business web sites will not need anymore than 2 gigs of data transfer a month. If you ever do go over your limit our technical support team will contact you via email with the option to upgrade or purchase more bandwidth at $3 per gig.
- Does FastURL allow "warez" web sites?
No. This is also stated in our terms of service policy.
- Will FastURL host an adult web site?
No. This is also stated in our terms of service policy.
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FastURL - The Internet's Premier Web Hosting Company
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